Refund policy
RETURN & REFUND POLICY
At Forged In Faith, every piece is created with purpose. Because our apparel is made to order, we encourage you to review your size, color, design, and shipping information carefully before placing your order.
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 30 days of receiving your order.
Email us at forgedinfaith356@gmail.com with your order number, a description of the issue, and clear photos of the item. We will review the issue and, when approved, arrange an appropriate replacement or refund at no additional cost to you.
SIZE, COLOR, OR CUSTOMER SELECTION
Because our products are made to order, we generally cannot accept returns or exchanges when the correct item was produced but the wrong size, color, or design was selected by the customer.
Please review the product description and sizing information carefully before completing your purchase.
RETURNS & EXCHANGES
Please contact us before returning any item. Items sent back without first contacting us may not be accepted.
Approved returns must be unworn, unused, and in the condition in which they were received.
ORDER CHANGES & CANCELLATIONS
Orders are submitted for fulfillment shortly after they are placed. Once an order has entered production, we may be unable to change or cancel it.
If you need to request a change or cancellation, contact us as soon as possible at forgedinfaith356@gmail.com. We cannot guarantee that changes or cancellations can be made once production has begun.
REFUNDS
If a refund is approved, it will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.
Original shipping charges are generally non-refundable unless the order arrived damaged, defective, incorrect, or another refund is required by applicable law.
SALE ITEMS & GIFT CARDS
Sale items are subject to the same made-to-order return conditions described above. Gift cards are non-refundable except where required by law.
EUROPEAN UNION CUSTOMERS
If applicable, customers located in the European Union may have additional cancellation or return rights under local consumer protection laws. Nothing in this policy is intended to limit rights that cannot legally be waived.
QUESTIONS
If you have questions about your order or this policy, contact us at:
Forged In Faith
Email: forgedinfaith356@gmail.com